QUIVE London Launch Draw – Terms & Conditions

Last updated: 18 September 2026.

1. Promoter

The promoter is SEGA International Limited, trading as QUIVE London, company number 12050643, registered office at Unit 9, Union Park, Navigation Way, West Bromwich, England, B70 9DF (the “Promoter”). Contact: customercare@quivelondon.com.

2. Promotion period

The promotion opens when the official QUIVE London Launch Draw post is published on Instagram on 18 September 2026 and closes at 23:59 BST on 20 October 2026 (the “Closing Date”). Entries received after the Closing Date will not be accepted.

3. Eligibility

The promotion is open to residents of the United Kingdom aged 18 or over, excluding employees, officers and immediate family members of the Promoter and anyone professionally connected with the promotion. Internet access and an Instagram account are required. No purchase is necessary.

4. How to enter

To enter before the Closing Date, an entrant must:

  1. follow @quivelondon on Instagram;
  2. follow QUIVE LONDON on Facebook;
  3. like the designated Instagram Launch Draw post; and
  4. mention two genuine friends in one comment on that Instagram post.

Only one entry is permitted per person. Multiple comments, duplicate accounts, automated entries, mass-created accounts, business accounts used solely for promotions, or mentions of celebrity, brand, bot or inactive accounts will not create additional entries and may be disqualified. Entrants must keep both follows active until the winners have been verified. If a follow is not publicly visible, a provisionally selected entrant may be asked to provide reasonable evidence that the condition was met before the Closing Date. Sharing the post is welcomed but is not a condition of entry.

5. Prizes

There are 75 prizes in total, with no more than one prize per winner:

  • 5 × £50 QUIVE London website voucher codes;
  • 20 × 50% discount codes for one eligible item, capped at a maximum discount of £75; and
  • 50 × 25% discount codes for one eligible item, capped at a maximum discount of £50.

All prizes are redeemable only at quivelondon.com. Voucher and discount codes are personal, single-use, non-transferable, cannot be combined with any other discount, promotion or voucher, do not apply to delivery charges or gift cards, and have no cash alternative. The percentage discount codes expire 30 days after issue. The £50 voucher codes expire 12 months after issue. If an order using a £50 voucher is worth less than £50, any unused balance will not be paid in cash. Product availability and the website’s normal delivery and returns terms apply.

6. Winner selection and verification

After the Closing Date, 75 potential winners will be selected at random from all valid entries using a verifiably random process. Prize tiers will be allocated at random. The Promoter may verify each selected entrant’s compliance with all entry requirements before confirming a prize.

Potential winners will be contacted only by the official @quivelondon Instagram account within seven days of the Closing Date. The Promoter will never request payment or bank-card details to release a prize. A potential winner must respond within seven days of the first message and provide the information reasonably required to verify eligibility and deliver the prize. If they do not respond, are ineligible or cannot be verified, the Promoter may select a replacement winner using the same random process.

7. Winner information

The Promoter will make available information showing that valid awards took place, normally the surnames and counties of major prize winners, to anyone who sends a reasonable request to customercare@quivelondon.com within three months after the Closing Date. A winner may object to publication or ask for the amount published to be reduced; the Promoter may still provide the information to the Advertising Standards Authority if required.

8. General

The Promoter may reject entries that are fraudulent, incomplete, illegible, offensive, unlawful, submitted through technical manipulation or otherwise breach these terms. The Promoter is not responsible for entries delayed, corrupted or not received because of a technical failure outside its reasonable control.

The Promoter reserves the right to substitute a prize with one of equal or greater value where circumstances outside its reasonable control make this necessary. The Promoter may suspend, cancel or amend the promotion only where reasonably necessary and will seek to minimise disappointment to entrants.

Personal information will be used only to administer the promotion, verify winners, deliver prizes and meet legal or regulatory obligations, in accordance with the QUIVE London Privacy Policy. It will not be added to marketing lists solely because someone entered.

The Promoter’s decision is final regarding administration of the draw, subject to applicable law. These terms are governed by the laws of England and Wales, without affecting any mandatory consumer rights that apply in another part of the United Kingdom.

9. Meta disclaimer

This promotion is in no way sponsored, endorsed, administered by or associated with Instagram, Facebook or Meta. By entering, each entrant releases Instagram, Facebook and Meta from responsibility for the promotion to the extent permitted by law.