Legal notice


Last updated: 1 August 2026

 

Website Operator

This website is operated by SEGA International Limited, trading as QUIVE London.

Registered company name: SEGA International Limited
Company number: 12050643
Company type: Private limited company
Place of registration: England and Wales

 

Registered Office

SEGA International Limited
Unit 9, Union Park
Navigation Way
West Bromwich
England
B70 9DF
United Kingdom

The registered office is provided for legal and official correspondence. Product returns should not be sent to this address without first following the return instructions provided by our Customer Care team.

 

Contact Details

Trading name: QUIVE London
Email: customercare@segastore.uk

Customer enquiries may also be submitted through the Contact Us page on this website.

Normal Customer Care opening hours are:

Monday to Friday: 10:00 a.m. to 3:00 p.m.

We are normally closed on weekends and UK public holidays.

 

Website Purpose

This website provides information about QUIVE London and enables customers to browse and purchase available products.

Use of this website and any purchase made through it are subject to our:

  • Terms of Service
  • Return and Refund Policy
  • Shipping Policy
  • Privacy Policy
  • Cookie preferences
  • One Year Warranty terms, where applicable

Nothing in this Legal Notice limits or excludes any statutory consumer rights.

 

Product Information

We take reasonable care to ensure that product descriptions, photographs, prices, material details and availability information are accurate.

However:

  • Colours may appear differently depending on the screen or device used
  • Natural leather and suede may vary in grain, shade, texture and appearance
  • Measurements may be subject to minor variations
  • Product packaging may occasionally differ from that displayed
  • Availability may change without notice

Any such natural or minor variation does not affect your rights where goods are faulty, damaged, misdescribed or otherwise fail to meet applicable legal requirements.

 

Website Content

We take reasonable steps to keep the information on this website accurate and up to date.

However, website content is provided for general information and shopping purposes. We do not guarantee that every page will always be completely free from typographical errors, technical errors or temporary omissions.

We may amend or update website content where reasonably necessary, provided that this does not remove rights relating to an order already accepted.

 

Intellectual Property

Unless otherwise stated, all rights in this website and its content are owned by or licensed to SEGA International Limited.

This includes:

  • The QUIVE London name and branding
  • Logos and trade dress
  • Product names and designs
  • Photographs and videos
  • Written content
  • Graphics and page layouts
  • Website code and other digital materials

Website content may be viewed and used for personal, non-commercial shopping purposes.

It must not be copied, reproduced, distributed, altered, published, sold, commercially exploited or used in a misleading manner without prior written permission from SEGA International Limited or the relevant rights holder.

Nothing on this website grants any licence to use the QUIVE London name, logo or other intellectual property except as expressly permitted in writing.

 

Unauthorised Use

You must not:

  • Attempt to gain unauthorised access to this website or its systems
  • Introduce viruses, malicious software or harmful code
  • Interfere with the website’s proper operation
  • Scrape, extract or reproduce content for unauthorised commercial use
  • Use our branding or content to misrepresent an association with QUIVE London
  • Use the website for fraudulent, unlawful or abusive purposes

We may restrict access and take appropriate action where misuse is identified.

 

External Links

This website may contain links to third-party websites or services, including payment providers, delivery companies and social-media platforms.

External websites are operated independently and are subject to their own terms and privacy practices.

We are not responsible for the content, security or availability of external websites that we do not control.

A link to a third-party website does not necessarily constitute an endorsement of that website or its products and services.

 

Website Availability

We aim to keep the website available and secure, but uninterrupted access cannot be guaranteed.

Access may occasionally be suspended or restricted for:

  • Maintenance
  • Security updates
  • Technical improvements
  • System failures
  • Events outside our reasonable control

This does not affect responsibilities or consumer rights that cannot lawfully be excluded.

 

Data Protection and Cookies

Information about how we collect, use, store and share personal information is provided in our Privacy Policy.

Information about website cookies and available consent choices can be accessed through the Cookie preferences link.

 

Reporting an Issue

Please contact us if you identify:

  • Incorrect website information
  • Suspected misuse of QUIVE London intellectual property
  • A security concern
  • Fraudulent use of our company or brand name
  • A technical problem affecting an order

Please provide sufficient details to allow us to investigate the matter.

 

Governing Law

This Legal Notice and the use of this website are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in the country where a customer lives.

Further information regarding governing law and dispute jurisdiction is provided in our Terms of Service.

 

Contact

Questions concerning this Legal Notice should be directed to:

QUIVE London
SEGA International Limited
Unit 9, Union Park
Navigation Way
West Bromwich
B70 9DF
United Kingdom

 

Email: customercare@segastore.uk
Telephone: +44 (0) 1213260033